New Machines will be available on Sundays at 9 am CST (Chicago Time)

Repair Form

Repair prices are based on cost of shipping, parts, and labor.   

Shop rate is $150/hr. Repairs are based on 45 min - 1 hour collective time involved. (including emailing, packaging, and miscellaneous logistics) 

Parts: most repairs consist of $50 of parts replacements & updates. ** V5-V6 Sidewinders, Swingliners, & DMCs are an additional $50 of a motor needs to be replaced. 

Shipping: USA - $25, Canada - $50, All other contries - $65 

*** For original owners with proof of purchase*** 

One year limited warranty for manufactures defects only. (shipping charges may apply) 

Please note my business consists of only my wife and myself. I am continually striving to make machines easier to service, however, most of the older models have so many small differences it is difficult to direct a customer on how to fix it or what parts to replace. To be fixed correctly the first time these machines should be sent back in. 

Thank you, Dan 

Expect a response from Dan within 48 business hours.  

If not, please resubmit.

 

Thanks!
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